Question 1

How do I migrate from my current software to HEALQ?

Accepted Answer

Migration is seamless. You can export your data from your existing software as a CSV and upload it directly to HEALQ. Our support team also offers free white-glove migration services to ensure no patient data is left behind.

Question 2

Is HEALQ compliant with privacy standards?

Accepted Answer

Yes, HEALQ is fully compliant with global privacy standards including HIPAA and GDPR. We use bank-grade encryption and all data is stored on secure servers.

Question 3

Where is my clinic data hosted?

Accepted Answer

Your data is hosted on secure, enterprise-grade cloud servers with multiple redundancy layers. We ensure compliance with local data residency requirements where applicable.

Question 4

Which insurance providers do you support?

Accepted Answer

We support direct billing for major insurance providers globally through our integrated billing engine and partner network.

Question 5

Do you have a mobile app?

Accepted Answer

Yes, we have native apps for both iOS and Android, allowing practitioners to manage their schedule and notes on the go, and patients to book from their phones.

Question 6

Can I manage multiple clinic locations?

Accepted Answer

Definitely. HEALQ is built for scale. You can manage multiple locations, practitioners, and schedules from a single centralized dashboard.

Question 7

How does billing start?

Accepted Answer

You choose a plan at signup, and billing starts immediately after checkout. Your clinic data remains safe and you can manage or cancel billing from your account settings.

Frequently Asked Questions

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Frequently Asked Questions

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